Unfair first-come flows
Fast automation can take opportunities away from real users.
MacroKeeper
For limited events and reservation pages, the real bottleneck starts when macro traffic reaches the WAS.
Right after an event opens, real users experience delays while server logs fill with repeated requests to the same URL.
A simple queue can order visitors, but if abusive automation keeps reaching the application, the load remains.
The issue is treating real users and automated requests as if they were the same traffic.
Fast automation can take opportunities away from real users.
The application receives requests it should not need to process.
After an incident, logs alone are hard to turn into immediate rules.